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Publicatie Laka-bibliotheek:
Direct Indicators of Nuclear Regulatory Efficiency and Effectiveness (2004)

Auteur	NEA
Datum	2004
Classificatie	6.01.0.30/30 (AANSPRAKELIJKHEID/VERZEKERINGEN/WETGEVING)
Voorkant

EXECUTIVE SUMMARY

A pilot project, conducted by a CNRA task group of regulators from nine NEA 
member countries, has proven the usefulness of direct performance indicators 
in helping to assess and communicate regulatory efficiency and effectiveness. 
Direct indicators are those which measure a regulator's own performance, as 
distinct from indirect indicators which infer a regulator's effectiveness from its 
licensee's safety performance. It has also identified potential limits and cautions 
related to the use of performance indicators. The pilot project was prompted by 
Recommendation 6 of the previous NEA report on Improving Nuclear Regulatory 
Effectiveness. The task group developed a set of trial indicators based on the 
definition of regulatory effectiveness given in this report.

The direct indicators were developed to be able to:

• Verify that regulatory work is performed in accordance with the regulator's 
mission, strategy and plans.

• Verify that work is done according to internal quality procedures and policy.

• Measure performance of work.

• Determine the perception of various stakeholders and staff towards 
regulatory processes.

• Promote the use of detailed work plans for regulatory activities.

The fundamental value of performance indicators for a nuclear regulatory body is 
to focus on its safety mission. Maximum benefit can be derived from the use of 
performance indicators if they are part of an established quality management model. 
Performance indicators may also be used to communicate with stakeholders, to 
monitor internal processes and budgeting, and when necessary to assist strategic 
development and to manage change. Their use should be part of a continuous 
improvement process involving all stakeholders, including regulatory staff.

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